Tracking order
Thank you for shopping with SelaWangi! We are committed to ensuring a smooth and transparent delivery experience for you. Once your order is shipped, you can easily track its journey to your doorstep.
How to Track Your Order
- Locate Your Tracking Information: After your order is processed and shipped, you will receive a shipping confirmation email at the email address used during checkout. This email will contain your unique tracking number and the name of the carrier (e.g., DHL, FedEx, national postal service).
- Use the Tracking Number: Copy the provided tracking number. You can then use it on the carrier's official website or on a universal tracking platform (see recommendation below).
- Check for Updates: Enter the tracking number on the tracking site to view real-time updates on your package's location and estimated delivery date.
Please note: It may take 24-48 hours for the tracking information to become active in the carrier's system after you receive the shipping confirmation.
Recommended Tracking Tool
For a convenient and comprehensive tracking experience that supports numerous carriers worldwide, we recommend using the following service:
17Track
17Track is a reliable global package tracking platform. Here's how to use it:
- Visit the 17Track website.
- Paste your tracking number into the main search field.
- Click "Track" or press Enter. The site will automatically detect the carrier and display the latest status and detailed transit history of your parcel.
You can also download their mobile app for tracking on the go.
Need Further Assistance?
If you have not received a shipping confirmation email within the expected timeframe mentioned on the product page, or if your tracking information has not updated for an extended period (over 5 business days), please contact our customer support team. We are here to help!
Email us at: [email protected]. Please include your order number in your inquiry for faster assistance.